Frequently Asked Questions

The service time may vary depending on the model of the device and the complexity of the problem encountered. Usually, simple faults can be resolved on the same day, while more complex cases may require additional time. In any case, our company is committed to providing customers with regular updates on the process.

Teka Authorized Service provides service for a wide range of brands and models of household appliances. This includes popular brands as well as appliances from lesser-known brands. If you have questions about a specific brand or model, please contact us.

To make an appointment, you can fill out the online appointment form on our website or call our customer service. We aim to meet your service request quickly and effectively by determining the most suitable time for you according to availability.

Yes, we offer a special service to respond quickly to our customers in emergency situations. Emergency service requests are handled as soon as possible, even outside normal business hours.

Yes, all our repair services come with a specific warranty period depending on the parts and service being repaired. This warranty reflects our confidence in the quality of the services we provide to our customers.